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AI systems that work.

Custom AI agents that handle your customer conversations, automate your operations, and surface insights that matter. No templates. No drag-and-drop builders. Built for your business.

Get startedSee how it works

How Kian works

One conversation. Five seconds.

Step 1 of 5

A visitor starts a conversation.

A customer lands on Acme Solar's site and asks about sizing a 10 kW vs 12 kW system. Kian picks it up from the website widget.

Acme Solar GmbH
ProdukteFörderungAngebot
Photovoltaik für München
Sonne fangen,
Strom sparen.
Komplettanlagen von 6 kW bis 30 kW inkl. Speicher, Montage und Förderantrag — alles aus einer Hand.
10–30 kW
Förderung inkl.
2-Tage Montage
Hi, I'm comparing a 10 kW and a 12 kW system for a family of four in Munich. Which would you recommend?
1:58 PM·via Acme Solar

Step 2 of 5

Kian understands the ask.

Intent classified. Visitor context pulled from the CRM. Knowledge base queried — systemgrößen, Familienhaushalt, Wärmepumpe. All in under a second.

PS
Produktberatung Solar
VAL-247·Hot·/produkte
Visitor1:58 PM
Hi, I'm comparing a 10kW and a 12kW system for a family of four in Munich. Which would you recommend?
Intent
Produktberatung
94% confidence
CRM
VisitorMünchen, DE
Page/produkte
SessionVAL-247
Knowledge sources
Systemgrößen 10–12 kWFamilienhaushalt VerbrauchWärmepumpen-Kompatibilität

Step 3 of 5

A response composes itself.

Kian drafts an answer in your brand voice, cites the source docs it relied on, and stops for guardrails it can't violate — pricing, legal, scope.

PS
Produktberatung Solar
VAL-247 · /produkte · Kian is composing…
V
Visitor1:58 PM
Hi, I'm comparing a 10kW and a 12kW system for a family of four in Munich. Which would you recommend?
K
Kiancomposing…
For a family of four with typical consumption around 4,500 kWh/year, a 10 kW system
K
Kian · v2.5 · 42 tokens so far
Sourcing: Systemgrößen, Heat-pump compat.
Tone
Professional · helpful
SIE-Form · DE
Guardrails
No pricing commitments
No legal advice
Cite sources
Sources
Systemgrößen 10–12 kW
Familienhaushalt
Wärmepumpe

Step 4 of 5

Delivered. Resolved.

The visitor gets a tailored answer in seconds. The conversation is auto-resolved and logged. Your team never touched it.

Good afternoon, Theo

Here's what's happening with your website chat · Last 7 days

Conversations↑+12%
247
Hot leads↑+8%
34
Quality score↑0.2
8.4
Avg. response↑-14%
1.2s
Latest conversations10
SessionStatusChannelMessagesUpdated
PS
VAL-247Produktberatung SolarWhen can you install?
HotWebsite142m
DB
VAL-246Dachfläche BewertungSend me more information please
WarmWebsite814m
FF
VAL-245Förderantrag FragenPerfect, I will forward to my accountant
HotWebsite2331m
W
VAL-244WartungsvertragNot ready yet, will circle back
ColdWebsite51h
PM
VAL-243Preisanfrage ModulWhat about the 450W version?
WarmWebsite112h
IT
VAL-242Installation TerminBooked for June 14, thank you
HotWebsite193h
WD
VAL-241Wechselrichter DefektResolved via email thread
ColdWebsite75h
L
VAL-240LeistungsgarantieThanks for the clarification
ColdWebsite48h
NS
VAL-239Netzeinspeisung SetupWill read the docs and get back
WarmWebsite1612h
AP
VAL-238Angebot PhotovoltaikApproved. How do we sign?
HotWebsite311d
PS
Produktberatung Solar
VAL-247·Hot·/produkte
Visitor1:58 PM
Hi, I'm comparing a 10kW and a 12kW system for a family of four in Munich. Which would you recommend?
Kian1:59 PM
For a family of four with typical consumption around 4,500 kWh/year, a 10kW system is usually sufficient and more cost-effective. The 12kW only pays off if you're adding an EV or heat pump.
Visitor2:01 PM
We're getting a heat pump next year.
Kian2:01 PM
Then 12kW makes sense — it will cover roughly 80% of your combined demand. Want me to put together a quote?
Visitor2:03 PM
Yes please. When can you install?
Auto-resolved · 4.3s

Step 5 of 5

Insights captured.

Every thread feeds your analytics — topics, resolution rate, funnel from visitor to lead. All live, no dashboard setup.

Analytics

Deep dive into Kian's performance across channels

Resolution rate↑+4.2%
82%
Of conversations resolved without human
Lead capture↑+6.1%
41%
Visitors who left contact info
CSAT↑+0.1
4.6
Average rating, last 30d · 214 ratings
Conversion funnel
Site visitors
12,847100%
Opened chat
3,41227%
Engaged (3+ msgs)
1,82314%
Became lead
5875%
Converted
340.3%
01AI Automation

Automate every incoming conversation

Messages arrive from chat, email, Slack, and web forms. Kian classifies each one, routes it to the right workflow, and handles it — without human intervention.

Inbox

Auto-routing

Kian classifies every inbound message and routes it to the right team.

New hot leadLead2m
Angebot Photovoltaik — visitor asked to sign the contract
Kian needs guidanceReview18m
Förderantrag Fragen — 3 unresolved questions about BAFA application
Site visit bookedInfo1h
Installation Termin — Tuesday 3pm, Munich
Low confidence answerReview3h
Wechselrichter Defekt — Kian suggested review
02AI Solutions

Custom workflows, zero guesswork

Define the logic once. Kian executes it across your connected tools — from first trigger to final action.

Workflows

Automation that turns qualified chats into booked calls. · 247 runs today

YesNo
Trigger247
New visitor chat
acme-solar.de
Action247
Classify intent
Kian · v2.5
Condition119
Qualified lead?
Intent ≥ 0.7 & location DE
Action87
Push to HubSpot
Create contact + deal
Action32
Nurture drip
3-email sequence
Output41
Book follow-up
15-min intro slot
03AI Analytics

See what matters, as it happens

Every conversation feeds your analytics. Topics, resolution quality, sentiment — all tracked automatically. No dashboards to configure.

Analytics

Deep dive into Kian's performance across channels

Resolution rate↑+4.2%
82%
Of conversations resolved without human
Lead capture↑+6.1%
41%
Visitors who left contact info
CSAT↑+0.1
4.6
Average rating, last 30d · 214 ratings
Conversion funnel
Site visitors
12,847100%
Opened chat
3,41227%
Engaged (3+ msgs)
1,82314%
Became lead
5875%
Converted
340.3%
Top conversation topics
Produktberatung
87
Preise & Angebote
64
Installation
52
Förderung
38
Support
23
Languages detected
German
214
English
22
Polish
6
Turkish
3
Other
2
Use cases

Built for real business problems

See how Kian transforms your daily operations.

Manual support doesn't scale

  • Repetitive questions eat up your team's time
  • Response times spike during peak hours
  • Knowledge scattered across multiple tools

Kian handles it

  • Instant responses from your knowledge base
  • Only complex issues reach your team
  • Every interaction logged and searchable
V
Comparing a 10 kW and 12 kW for a family of four in Munich?
K
For ~4,500 kWh/year a 10 kW is usually enough. With a heat pump next year, 12 kW pays off.

Connects to your entire stack.

Kian reads and writes to your tools. No middleware. No manual sync.

14
S
K
S
Slack
N
Notion
H
HubSpot
G
Google
S
Salesforce
Z
Zendesk
I
Intercom
J
Jira
T
Teams
S
Shopify
A
Airtable
L
Linear
S
Slack
N
Notion
H
HubSpot
G
Google
S
Salesforce
Z
Zendesk
I
Intercom
J
Jira
T
Teams
S
Shopify
A
Airtable
L
Linear
Don't see your tool? We build custom integrations.
Security

Enterprise-ready from day one

Your data stays yours. Security-first architecture with EU hosting and full compliance controls.

Security Overview
Last updated: just now
Encryption at RestAES-256
Active
Transit EncryptionTLS 1.3
Active
Data ResidencyEU — Frankfurt
Configured
Uptime (30d)99.97%
Healthy
Last Security AuditMarch 2026
Completed
SOC 2 Type IICertification
In Progress
GDPR Aligned

EU data protection compliant

EU Hosted

Frankfurt data centers

SOC 2 Type II

Certification in progress

99.9% SLA

Guaranteed uptime

Audit LogsFull visibility into every action Kian takes.
Role-Based AccessGranular permissions for every team member.
Data RetentionConfigurable policies. Deletion on request.
Zero PlaintextAll sensitive data encrypted at rest and in transit.
Read our full security documentation

Stop doing work a machine should handle.

Tell us the workflow. We'll build the system.

Book a discovery callSee pricing