Capabilities

Everything Kian can do

From answering support tickets in seconds to orchestrating complex workflows across your stack. Explore every capability in detail.

Intelligent Support

Instant answers from your knowledge base

Kian reads your documentation, FAQs, and past tickets to answer customer questions in real-time. Complex queries get escalated automatically. Response times drop from hours to seconds.

  • Learns from your existing knowledge base
  • Multi-language support with context awareness
  • Automatic escalation for edge cases
Kian — Support
Acme Corp
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K
Smart Scheduling

No more back-and-forth emails

Kian checks your team's real availability, finds optimal meeting times, and books directly into your calendar. Automated reminders reduce no-shows by 62%.

  • Google Calendar & Outlook integration
  • Timezone-aware scheduling
  • Automated reminders and follow-ups
March 2026
DayWeek
9:00
10:00
11:00
12:00
13:00
Client Demo9:00 – 9:30
Team Standup
Sprint Review
Workflow Automation

Multi-step actions across your stack

Define triggers and Kian handles the rest. From routing support tickets to updating CRM records and sending Slack notifications — all orchestrated automatically.

  • Visual workflow builder
  • Conditional branching and loops
  • Error handling with human fallback
Support RoutingActive
Received
Processing
Routed
Done
Ticket #2847 classified
0.3s
Routing to billing team
0.1s
Drafting response...
Deep Integrations

Works with your existing tools

Slack, Google Workspace, Notion, HubSpot, Jira, Zapier, and your internal APIs. Kian connects to your stack and acts as the intelligence layer between your tools.

  • Pre-built connectors for 20+ tools
  • Custom API integration support
  • Bi-directional data sync
S
Slack
G
Google
N
Notion
H
HubSpot
J
Jira
Z
Zapier
Human-in-the-Loop

AI confidence meets human judgment

When Kian's confidence is low, it flags the interaction for human review. Your team approves or edits the response, and Kian learns from the correction.

  • Configurable confidence thresholds
  • One-click approve or edit
  • Continuous learning from corrections
Review Required
2m ago
AI

Confidence: 65%

Pricing tier change request. Needs human verification.

Managed Delivery

We deploy and maintain everything

No DevOps burden. We handle infrastructure, monitoring, updates, and scaling. Your AI system stays production-ready without your team lifting a finger.

  • Zero-downtime deployments
  • 24/7 monitoring and alerting
  • Automatic scaling and optimization
vallit deploy — production
$ vallit deploy --env production
Building production bundle...
Running health checks...
Deployment successful
Comparison

Manual vs. Kian

See the difference automation makes.

First response time
Manual
15 min
Kian
1.2 sec
Ticket resolution rate
Manual
45 %
Kian
87 %
Scheduling time
Manual
25 min
Kian
0.5 min
Knowledge retrieval
Manual
3 min
Kian
0.3 sec
After-hours coverage
Manual
0 %
Kian
100 %

Ready to automate?

See how Kian fits into your business. Contact us to get started.